During the use of this website and it’s services we collect certain information from you. When browsing our website, we receive your computers Internet Protocol Address (IP) which enables us to keep track of the browsers and operating systems being used to access our content.

Should you use any forms on this website, some personal information will be collected as part of this process including your name, email address and possibly your phone number and address. This information will also be collected should you purchase anything from this website or direct from our business or agents along with payment information.

For email marketing purposes, your consent must be given.


Your consent is given to us when you enter your information into our website and choose to engage in our services. When using any of the services of this website including complaints, refunds etc. you are giving consent for us to collect and use your information accordingly.

For marketing or research purposes, we may ask for your consent to contact you for these secondary purposes.

Consent for marketing purposes may be withdrawn at any time. You may also withdraw consent for your information being used on any user accounts by deleting your account on this website if applicable or you may withdraw consent by contacting us directly at


By using this website and engaging with our services, you are confirming that you are of the legal age of consent for the use of our services in the country of use.


Your information will not be disclosed to any other body with the exception of local law enforcement or debt collection services if required or blacklisting authorities should you violate our terms of service.


Some third-party services are in use on this website including the payment gateway. You may be redirected to external pages for payment and when using these services you are subject to that service providers privacy policy and terms of service. Please note that every effort is made to ensure that the payment gateways being used on this website are fully PCI-DSS compliant and encrypted to the accepted standard in the United Kingdom.

There may be links on this website that navigate out to a third-party when visiting another website even via one of the links on our website you are subject to that websites privacy policy.

Typically, the information collected by third-party providers is only for the use of the service being used but for further information about the privacy of your information on our payment gateways and external service, we recommend that you read the privacy policies of these services prior to continuing.

This website was built by Snowdon Digital and they may have access to some of the information that is collected. They have a policy not to collect or redistribute any of the information on this website outside of this policy unless to notify a user of an issue.


Please note that our services and the services of our third-party providers may be located in a different jurisdiction to you and as such, your information may be subject to the local governing laws of each provider.


Your information is protected by the operational standards of our organisation and if in use, this site is protected by an SSL certificate.


Here is a list of cookies that we use.

When logging in your username and a double-hashed copy of your password. This expires two-weeks from the date set.

This site is run using WordPress and the cookies used are as follows:

On login, WordPress uses the wordpress_[hash] cookie to store your authentication details.

After login, WordPress sets the wordpress_logged_in_[hash] cookie, which indicates when you’re logged in, and who you are, for most interface use.

WordPress also sets a few wp-settings-{time}-[UID] cookies, the number on the end is your individual user ID from the user’s database table which is used to customize your view of admin interface, and possibly also the main site interface


We reserve the right to modify this privacy policy at any time, so please review it frequently. Any alterations take effect at the time of publishing. Should there be changes to the way we handle the information we already have pertaining to you, you will be notified.

By proceeding to use this website and our services, you fully understand that your information may be transferred in the event of a takeover or merger of this business and that your information will become subject to the privacy policy of the controlling entity and you may not be notified depending on the policies of the controlling entity.


If you have any questions or suggestions for clarifications or alterations to this policy or you would like further information, please contact our privacy compliance officer at using the subject ‘Re: FAO Privacy Compliance Officer’.